I have a background in a little bit of everything to do with projects, business development, training and IT. I find that most business owners have most of what it takes to succeed and only need help to fill in a few gaps.
The Customer Service Trifecta
In a world where even the smallest customer service breach could end up on a review website and dama...
Why Management Skills Still Matter
Often you hear from people who talk about the importance of leadership skills while also dismissing ...
Making Better Decisions
Did you know the the average amount of time people take to decide whether a candidate is suitable fo...
Is the Cult of Risk Bad for Business
I was reading yet another article on how business people succeed by taking risks
Workplace Productivity Hacks
Productive workplaces are the result of many different factors, many of them dependent on brilliant ...
Getting Creative in Business
I see it all the time
The Right Website Name Can Pay Off
There was once a company called GetAFreelancer
Business Mistakes 1: Racing for the Bottom
One way to be more competitive in business is to simply find an existing product or service and offe...
The Three Factors in Pricing Your Services
After reading a great article on Business Boss by Wendy Martin I wanted to share my much more gener...
Email Campaign Basics
Despite all the advances in social media, one of the most effective online marketing tools is still ...
Handling Clients Problems
I was interested to read the article on this site
Dressing for Success
Even before your handshake, potential clients and business partners gain an impression from you base...
Social Media and the Marketing Cycle
There are four marketing steps that start from piquing their interest to making them a loyal custome...
Business Hack 2: Opportunity Sales
One of the most common jokes about McDonald's is their constant practice of asking "Do you want frie...
Business Hack 1: Be Generous
Have you ever dined in a restaurant where you order dinner and when it comes you wonder, where is th...
Leveraging Social Media
There is a persistent myth about social media that says that it is a slow grind; you great your blog...
Should Your Staff Compete with Each Other?
We are told that ideally everyone in our company should work together as a team, with no competi...
Smart Company, Dumb Company, Smart People, Dumb People
I want to compare two countries in general terms
In Meetings EQ Counts More Than IQ
There is a joke that goes, the IQ of a group is the average IQ of the group divided by the number of...
Follow Your Passion into Business
There are lots of reasons to start a business
Make it Happen
One of the saddest things in business is to see an owner or manager who is constantly complaining ab...
What Business Can Learn From the Sinking of the Titanic
The fascinating part of the sinking of the Titanic is that it was actually a combination of many dif...
Fixing Problems Quickly and Positively
Thanks to our memories of a very popular TV show most of know what a MASH unit does
Choosing a Business Name
Coming up with a good business name can be difficult
Social Media to Bring People to Your Website
So you want to develop a social media strategy
How to Manage Staff Positively
There is a story that seems to be repeated over and over again in business and across jobs
Define The Problem Your Business Solves
Understanding the problem your customer has and how your business helps solve it is the key to busin...
Everyone loves to work in a team but few people like team building activities
Presentation Styles That are Getting Old
Public speaking is difficult and personally I don't feel I am good at presentations, though I am gre...
Workflow Your Business
Very often as business grows a lot of business processes begin to fail
Measure Your Blog's Success
There are a lot of "Social Media Experts" telling business that everyone should have a blog
Blogs That Work
Previously I have argued, that for most people,
Networking Pitch: A Quickie Guide
For most business owners trying to describe their business is difficult
Energise Your Business
So you have been running your business for a while, it is doing okay, but not as well as you would l...
Smart Business is About Smart Choices
Making the right choices is what makes the difference between successful and struggling businesses
Why Blogging Is a Waste of Time
There are a host of Business and Marketing 'experts' out there who will encourage you to have a blog...
The Secret of Content Marketing
Social Media marketing has challenged businesses to engage with customers in a far more meaningful m...